For logistics companies
Every shipment, carrier and customer, in the agents your team already uses.
Rates, delays and promises, found in seconds.
Reads SAP and ERP systems, Outlook, Gmail, Microsoft Teams and 8 more
The problem
The ERP says what shipped. Everything else is in someone's inbox.
Time
Staff hours spent chasing a single delay
Cost
Overpaying because nobody can find the agreed rate
Revenue
Customers lost to slow, partial answers
With Mithrandir
Before: Hours, weeks, months
With Mithrandir: Seconds
Up to 396 to 792 hours a year saved per person
Up to $3K to $7K
more revenue a year, per person
Source: McKinsey; Coveo; Damodaran · How it is estimated
How much better it gets
In the agent each person already uses, within what they can access.
Time
A customer asks where their order is
Before
Tracking, emails and a callback the next day.
After
The shipment, the carrier's latest and what the customer was told.
Cost
A carrier dispute
Before
Months of email to find the agreed rate, or pay the bill.
After
The terms, the thread and who agreed them.
Risk
The same exception again
Before
Last time's fix is in an archived inbox.
After
The earlier case on this lane and how it was solved.
Revenue
An account changes hands
Before
The relationship rebuilt from CRM notes and memory.
After
The full history, commitments and open issues.
Time
New staff on the floor
Before
Months of asking the veterans.
After
The veterans' answer, with its source.
Safe on every row.
Only what you can already access
Your hierarchy, the way it should be
Walls that hold, for every agent
0 leaks, 100% sourced, 30,000+ entries. How we measure · Security
A scenario
One Monday morning in logistics
At 7:30 a key customer emails: a shipment is three days late, and they want to know why and what they are owed. The COO asks ChatGPT.
“Why is this shipment late, and what did we promise this customer on delays?”
The COO · in ChatGPT
The carrier's delay notice, the rerouting thread, the contract's delay clause and the agreed credit, each with its source.
A dispatcher · in Copilot
The shipment's status, the carrier notice and the new arrival time, so they can act on it right away. Contract terms and credits stay with account management.
The customer has a full answer before 9:00. The dispatcher acts on the reroute, and the commercial terms stay with the people who own them. Nobody chased three inboxes for the answer.
40% of enterprise apps will include task-specific AI agents by the end of 2026, Gartner predicts. Source: Gartner, August 2025
Questions
- Can a dispatcher answer a customer without seeing contract terms?
- Yes. The dispatcher sees the shipment, the carrier notice and the timing. Contract terms and credits stay with account management.
- Does it read the ERP and email together?
- Yes. ERP, email, chat and CRM go into one memory, so the reason behind a delay sits next to the shipment.
- What happens when an account changes hands?
- The account's history stays with the company. The new owner gets every promise, rate and exception, in order, with sources.
See it on your own data.
One region, ERP, email and CRM. Ask what your teams ask every day.
Remember.
Every company needs agents that know it. We are here for that.
Remember more. Spend less.Bring one workflow. See it on your own data in 30 minutes.
Last updated 21 October 2026 · Mert Uzun, co-founder