SourcesConversations
Mithrandir + Gmail
Connecting Gmail gives every AI agent your company uses the email history behind its customers, candidates and projects. Claude, ChatGPT, Copilot and Cursor can tell you who said what to whom, and when. A thread is seen only by the person whose mailbox holds it and the people on it.
What it reads
What Mithrandir reads from Gmail
- The subject, the people and the dates of every thread in your members' mailboxes
- The full text of threads about a customer, candidate or project your company already tracks
- Nothing beyond the subject line for threads that match none of those
Access
The access rules that carry over
- A thread is seen by the mailbox owner and the people on its From, To and Cc lines. Nobody else, however senior.
- A thread in your inbox is never shown to a colleague who was not on it.
- Attachments are not read.
Setup
Set up in three steps
- 1
Your Google Workspace admin grants Mithrandir read-only access for the company, once.
- 2
Mailboxes come in for every member, with no step for each person.
- 3
People ask from the agent they already use and get answers from the email they were part of.
Examples
What your agents can now answer
- “What did we last promise this customer over email about delivery dates?”
- “When did the candidate confirm their start date, and with whom?”
- “Who at the supplier has been our contact on the contract renewal?”
Questions
Gmail and Mithrandir, answered
- Can a manager read their team's email through Mithrandir?
- No. A thread is seen only by the mailbox owner and the people on it. A title or a role adds nothing.
- Is every email read in full?
- No. Every thread's subject, people and dates are read. The full text is read only for threads about a customer, candidate or project your company already tracks.
- Does Mithrandir send or change email?
- No. Gmail access is read-only.
Last updated 25 October 2026 · Mert Uzun, co-founder